Modernising the experience of buying a new vehicle
Overview
Despite over one million new vehicles selling in Australasia each year, the buying experience is outdated, uncomfortable, and time-consuming. After almost a decade in the industry, Yourcar's founder, Jack Harley, was frustrated with the lack of innovation.
Edition was approached to help reimagine the process of buying a new vehicle, give transparency to buyers with a more personalised experience, and just as importantly, empower passionate car dealers to sell more vehicles.
Industry
Automotive
Deliverables
Marketing Website
Digital Product
Brand Identity
KEY ACTIVITIES
Discovery & user research
Brand & visual identity
Solution architecture
Product strategy & roadmapping
Customer web application
Dealership web application
Website design
Impact
89%
Registered charitable organisations and schools.
> 40%
New Zealand’s new vehicle dealerships use Yourcar.
$10M+
Saved by Yourcar customers on the purchase price of a new vehicle.
Automating experience
While we were mindful to base our designs off extensive research, we also had to keep things simple, beautiful, and enjoyable – setting the foundation for an established business venturing into its digital evolution.
“They made sure they understood the intricacies of the industry. We were in constant communication throughout the design process, it was highly collaborative.”
Sam Jenkins
Chief Product Officer
Empowering car dealerships
Yourcar needed to be as low-touch and unobtrusive as possible to ensure dealership adoption at scale. Consulting directly with dealers, we reimagined clunky sales spreadsheets and embedded this into a user-friendly interface. Now, vehicle offers can be shared and negotiated with genuinely interested buyers, and test drives scheduled, all without a single face-to-face consultation.
Designing a brand to suit
“I felt in control through every stage of the process, the experience felt effortless.”
Ilse Wolfe
Yourcar Customer
Awards & Recognition
Gold, UX, Interface & Navigation
Indigo Design Awards
Finalist, Digital Products
Best Design Awards