The world’s first all-in-one health platform.
Overview
Prior to Carepatron, clinical management software globally available to healthcare professionals fell short - massively. This was a significant issue considering up to 40% of their workday consisted of low-value, repetitive tasks like scheduling, billing, reporting, and note-taking.
Carepatron partnered with Edition in early 2020 to interrogate and completely reimagine their proof of concept solution. Together we collaborated with over 700+ healthcare professionals across New Zealand, Australia, Asia Pacific, and North America to bring the world’s first all-in-one practice management solution to life.
Industry
Healthcare
Deliverables
Marketing Website
Digital Product
Brand Identity
KEY ACTIVITIES
Platform audit
Discovery & user research
Solution architecture
Support with prioritisation of product backlog
Design of responsive web application
Development of various platform features
Website redesign and development
Design system creation
Evolution of brand assets for digital
Impact
2.6hrs
saved time on average for Carepatron users per day.
300%
increase in post trial conversion
1M+
clinical events have been captured within Carepatron.
86+
Carepatron has achieved an NPS almost triple the industry benchmark.
“The thing that puts Edition above anyone else is the fact that they care as much about your business as you do.”
Jamie Frew
Founder at Carepatron
An atomic component library
We developed a component library using atomic design methodology. Taking a minimalist approach to assist the cognitive load of our users, we opted for refined typefaces, simplified navigation, and easily accessible task cards that section out the interface. Wrapped in a muted colour palette; the refined design system reflects maximum accessibility through any user journey stage.
A cohesive experience
With a brand new platform ready to launch to customers, Carepatron needed to revisit their brand and marketing collateral to ensure one cohesive experience. We supported with the design and development of a new website and helped refresh the brand’s visual identity.
Fostering community
Carepatron puts practitioners and their clients back into the heart of healthcare and fosters a community focused on people's needs, not clerical work.
“Carepatron has changed the way I work. It saves me a huge amount of time ultimately giving me more time to do the work that I love."
Sandra Laurenson
Clinical Psychologist
Awards & Recognition
Winner, Apps & Software
Good Design Awards
Winner, Interface
Good Design Awards
Silver, Digital Tools & Utilities
Indigo Design Awards
Silver, UX, Interface & Navigation
Indigo Design Awards
Silver, UX, Interface & Navigation
Indigo Design Awards